The game can't connect to the Internet on PC windows 10.

Julia_K

The game can't connect to the Internet on PC windows 10. So I can't save the progress before re-install.

The same problem in both my home laptop and my office desktop.

The problem started 3-4 days ego.

Sukanta_Biswas

Hi @Julia_K

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

Create a Facebook or Kingdom account and connect to the game. Then follow the steps below.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon!