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I purchased the St Patricks bundle, and then shortly later tried to purch

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jos9212996692
jos9212996692 Posts: 1 Newbie

I purchased the St Patricks bundle, and then shortly later tried to purchased 10 more gold bars, it took away my St patricks items, the 24 hours of life, the 1 hour of all my items, and gave me the 10 gold bars, like 10 minutes later

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  • PummyRaj
    PummyRaj Posts: 35,404 Candy Moderator
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    Hello @jos9212996692 Hearty Welcome to our friendly King Community 🤗  

    I am sorry to hear that you have not received the items that were purchased!!


    This King Community does not deal with the Purchase issues as the query includes your personal details! Hence, I would suggest you to contact the King Support team through this link ---> https://soporto.king.com/contact

    ** While filling out, enter the TOPIC as "Problems with Purchase" ---> the SUB-TOPIC as "Purchased Items not Received" ----> Explain briefly about the issue and Submit the form.  NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 


    If you need further assistance or clarification, please post back by typing in the comment box given below.

    Hoping for the Best! Have a great rest of the day/evening! 🍬 🍬

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