Goldrush

melisande

hello,

yesterday i played 20 new levels. I didn't get a single gold bar for that. weren't 50 gold bars promised for 20 levels played?

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/647147#Comment_647147

To find your user ID:

Open the game App and do not select Play.

Disconnect the game app from Facebook (if connected) and/or select the cogwheel.

Select the orange Kingdom icon. 

 

Double tap on the King logo and voilà, the logo should disappear to reveal your User ID.

You should now have all the information needed to find your User ID.

Spinnifix

Hello and welcome to this community

I know about 20 gold bars. Please have your ID number ready so that the studio can access your account. I like to pass it on.

@Lola_Pop

Lola_Pop

Hello @melisande and welcome to the sodalicious Community!!

I've asked the technical team and they say you should receive the Gold Bars in the next hours ☺️

If you don't, please write to us tomorrow again and, as @Spinnifix says, have your player ID ready because we'll need it to investigate further. You can find it here.

Cheers!!❤️

reno9899

Yesterday (22/03/2020) there was an event that said if you pass 20 levels before 00:00 you will recieve 50 golden bar. I passed 21 levels, from 1166 to 1187, but when I logged in today, they said that I havn't completed the chalenge, but I don't understand why. Thanks in advance

Spinnifix

Hello and welcome to this community

There have been technical problems and we are working on them. Please have your ID number ready. That the team can see on your account to check it.

I still like to pass it on! @Lola_Pop

PummyRaj

Hello @melisande Hearty Welcome to our friendly King Community 🤗

With Gold Rush and other events, we should give minimum 24 hours from the time the events has finished, to receive the rewards.

So, if you meet the requirements and finished the tasks that are needed, you will definitely receive the Gold Bars by this time tomorrow 🤩

All the Very best and Congratulations in advance for winning the Gold Bars 👏 👏

Please stay Safe and Warm! 😷

melisande

Hello,

i can not find my ID number, i looked in with my facebook account. The link from Lola Pop don‘t work.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/647147#Comment_647147

To find your user ID:

Open the game App and do not select Play.

Disconnect the game app from Facebook (if connected) and/or select the cogwheel.

Select the orange Kingdom icon. 

 

Double tap on the King logo and voilà, the logo should disappear to reveal your User ID.

You should now have all the information needed to find your User ID.

Lola_Pop

Hello @melisande !

I'm sorry about that link which didn't work!😔

Did you manage to find your player ID following our great @Yosca 's directions?

melisande

Hello team,

@Yosca I find my ID 😊 thx

ID 11456972426

now i have to link my king account to facebook.

excuse my bad English

Lola_Pop

Hello @melisande and @reno9899 !

Our technical team are reviewing your accounts at the moment. Stay tuned, I'll let you know more as soon as I have more info!!