game lost

sandra5

My facebook is blocked then my game lost?

Sukanta_Biswas

Hi @sandra5

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

I'm sorry because your Facebook was blocked.

You must first create a new Facebook account and connect the game. Next step 👇️

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon! 

Sukanta_Biswas

Hi @sandra5

You must reply to their email, and you can let me know again if necessary.

Thank you.

Have a good day.😊

Sukanta_Biswas

Hi @sandra5

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

I'm sorry because your Facebook was blocked.

You must first create a new Facebook account and connect the game. Next step 👇️

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

I hope you're back on track really soon! 

sandra5

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/647435#Comment_647435

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/647435#Comment_647435

If that happens to me it's a bumper win, I'll do it right now.

Sukanta_Biswas

Hi @sandra5

You must reply to their email, and you can let me know again if necessary.

Thank you.

Have a good day.😊