How I recover my levels

Nirupamagh999

Before I deleted my game today it was level 490 and it was connected to Facebook.

And now I connect to Facebook it seeing from level 1 and how I recover my levels.

Thank You King Candy Crush Team

stan1981

So u uninstall and install? U uninstall for ?

u using phone? Try to restart ur phone

Lola_Pop

Hello @Nirupamagh999 and welcome to our community!

Have you restarted your phone as @stan1981 suggested?

Please check out these steps for an Apple phone and these steps for an Android mobile, and let us know if it worked. 😊

Cheers!

Zube1995

Hello how I recover my level?

Zube1995

Please how can I recover my level?

Pitty_Kitty

Hello @Zube1995 and welcome to Soda community!

Check out this guide, it might help you get your levels back👉️ HERE

If you can't retrieve your progress then please contact King Player Support (customer service) and ask them to manually put you at the desired current level:

• How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down and click "contact us". Make sure to select the correct topics: "lost progress or items" and "I lost my progress". Explain your problem, add your current level and send.

Check out this guide for directions step by step: 👇️

How to contact Support from the game app to report Lost progress issues!