No internet connection

Mazita1216

Hi team...

For several weeks now, I have encountered with connection issues. For example I finishes the gum Hill but a meesges pops and says that I'll get my rewards once I get connected but I'm and the rewards never are givento me. Just this weekend I have won 3 times a not reward. Tks

stan1981

Do check ur wifi and data speed to see is it fast enough ... restart ur device and update to latest version and try ...

stan1981

@Havingfun check ur internet speed to see is it fast enough. Restart ur device and update to latest version...

PummyRaj

Hello @Mazita1216 A Warm Welcome to our lovely King Community 🤗

I am sorry to hear about the issue in your game!

"Not receiving the Lollipops from Bubble Gum King" is a known issue from past week or so! This was already reported and the Soda Team is investigating it.

But, the Internet connection issue with Bubble Gum Hill is a new issue, that was raised by few players, from this morning!

For Bubble Gum Hill Rewards, please click on this thread and post your game ID number ---> Issue with Prizes on Bubble Gum Hill Let me know if you need help with finding your ID number.

With regards to Internet issue, I will have to inquire our Soda game In-charge about what's going on and get back to you.

To post back, type your reply in the comment box given below.

Talk to you soon!

Mazita1216

Thank you for your response.... I will try both suggestions. Tks.

Stay safe!! 😘

Mazita1216

I don't know where to find my Id

PummyRaj

Hello again @Mazita1216

Click on this link which tells you how to look for your ID number ---> Find my ID number

Please stay safe & warm 😷

Havingfun

Did check both but still not working

westwill

I'm having the same problem!

I'm connected but my game won't connect! Frustrated, please help!

westwill

My Soda Saga game says No Internet. But, I am absolutely connected w latest wifi! I'm participating in this Online discussion, right?

I'm so frustrated! PLEASE HELP! Fix the glitch! Tyvm!