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I didn't get my purchase. But they took the money out

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barbarameme
barbarameme Posts: 1 Newbie

Didn't get my purchase. They already taken the money out

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  • Spinnifix
    Spinnifix Posts: 24,796 Sweet Legend
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    Hello and welcome to this community


    In the community, we can’t handle buying issues

    Under Buy and Gold Bars you will find it and follow the steps !!!

    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

     

    https://soporto.king.com/contact

     If you play on an app please go to Settings - App Store Details and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it. Good luck

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