How to recover a purchase?

lilianasa

I just bought a piggy bank and the gold bars were not available on the balance. how to do to recover them?

debbi6564

I have purchased several tokens and none of them has shown up in my game. I would either like to be refunded or receive all of my tokens.

Lola_Pop

Hello @lilianasa and @debbi6564 !

Welcome to the Community!!

We cannot handle purchase issues in the Community- please contact our Player Support team from your game (go to the settings cogwheel, click on the question mark, and select "Purchases and Gold Bars") and they will be able to give you a solution!

Cheers!❤️