I changed the picture to the ccs the profile picture and it reset the game,please help

aprilPATTERSON

Changed the profile picture and it reset the game PLEASE HELP

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/289198/i-changed-the-picture-to-the-ccs-the-profile-picture-and-it-reset-the-game-please-help

Did you already saved the game on Facebook or the Kingdom?

Please show me a screenshot of your game map.

aprilPATTERSON

Screenshot_20200414-050542.png

Thanks man

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/289198/i-changed-the-picture-to-the-ccs-the-profile-picture-and-it-reset-the-game-please-help

Did you already saved the game on Facebook or the Kingdom?

Please show me a screenshot of your game map.

aprilPATTERSON

Screenshot_20200414-050542.png

Thanks man

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/679798#Comment_679798

I haven't received your clear answer yet.😊

Have you ever connected the game to Facebook or the Kingdom?

Check this steps.

https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back

aprilPATTERSON

Sorry I am connected to the kingdom

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/679811#Comment_679811

According to your screenshot I see your game has been logged out. Once you log back into the game, your game progress will return.

When you try to log in if you find any error message, let me see.

Rose_Gul_Akin

I have the same problem on my tablet.

Lola_Pop

Hello @Rose_Gul_Akin !

Can you tell us some more? Is it Candy Crush Saga or Candy Crush Soda?

Can you reconnect as our @Sukanta_Biswas suggested above?

tratelqalam

Return it. Connect to Facebook