Game blinks out

hyshell

I don’t appreciate it when the game decides to cut out when I’ve almost beaten a level. It’s happened many times. And I do update the game on a regular basis

Spinnifix

Hello and welcome to this community

Please also check whether you have a 100% internet or WiFi connection.

Do you think you often fly out of the app? Please keep your game up to date and clear the cache. I would like to pass it on for further information!

There are currently technical problems in soda.

@LadyRaffie & @Lola_Pop

Spinnifix

Hello and welcome to this community

Please also check whether you have a 100% internet or WiFi connection.

Do you think you often fly out of the app? Please keep your game up to date and clear the cache. I would like to pass it on for further information!

There are currently technical problems in soda.

@LadyRaffie & @Lola_Pop

hyshell

How do you delete cache?

Spinnifix

Hi!

Do you play in the mobile device? then go to your device under Settings- App App Notifications, search your game and go to the storage. There is the 2nd empty cache below. Go on and back to the game. I hope this helps. On the PC to menu settings and have a look there.

@hyshell

hyshell

Sorry. Not sure where I’m going. I have an iPhone. Went under Notifications- Candy crush and I have announcements turned off.

not sure where else I’m to look under

Spinnifix

Hi!

The announcements are not. I get help. Since I don't know your device. Don't you have an app app notifications? Please have a look under memory.

@Lola_Pop

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294232/game-blinks-out

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

Your problem is not clear to me so tell me a little more detail.

Can you show me a screenshot of the problem you were having at the last minute?

Which device you're using for this game?

hyshell

I’m using an iPhone 7 and no I can’t show you a screen shot. The game disappears and my main screen comes in the middle of a game

hyshell

The game loads. I click “Play” and it jumps out to main screen

PummyRaj

Hello @hyshell Hearty Welcome to this wonderful King Community 🤗

I am sorry to hear about the issue in your game!

One question to make sure that I have understood the problem correctly.... The game App closes out on it's own and you are taken back to your device "Home" screen!

Did I get that right?

hyshell

Yes that is exactly what happens