Why am I getting this screen now for the past 2 weeks?
Answers
-
Hello @vtljanpo Hearty Welcome to our lovely King Community ๐ค
I am very sorry to hear about the issue in your game!
The game team knows about this issue and they are working on it. You can expect the good results soon in your game too.
Can you please tell me which country you live in? So that, I can confirm you when you might play back your game again...
NOTE: If it is appearing on Facebook Game Room, please try other Browsers and see if the game works. Because, the King team does not support and deal with Game Room issues, it is completely up to Facebook only.
To reply back, please type your reply in the comment box given below.
Talk to you soon! Have a great rest of the day!
-
-
Hello again @vtljanpo
Here is the thread where many others have complained about the issue same as you are having ---> Game Not Working and Orange Screen Pops Up
Now, you can be at ease to know that you are not alone with the issue. To add more, the King team does knows about the issue and are looking into it to solve the issue. I am thinking that issue could be from Facebook side as it is affecting only browsers, but not other devices and Windows 10!!
By any chance, do you have access to Windows 10? Looks like that would be a best option to play the game now.
Otherwise, you will have to wait till the issue is fixed ๐คจ Please click on the "Green Fonts" above to check at others' complaints about same issue.
I will request the Soda team manager to merge this discussion with the main one (the link above in Green), so that it will be easy for you to keep an eye on the updates.
Hope this made sense and clarifies! Please post back if you need any other assistance or clarification.
Hope everything works out and you will enjoy your game again soon! ๐ฌ ๐พ