Why didn’t I receive my reward from bubblegum?
Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
This could be a problem if your game app is not up to date or if your game is not fully connected to the server.
Even slow internet is one of the causes of this problem.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
You will find more information HERE.
You let us know your Game Id there.
Thank you.
