Finding previous user I'd.

sodette15

I had to uninstall and reinstall the app and have now lost all of my progress. I know my previous user ID. How can I get back my progress? Logging in doesn't help because I had to recreate a new account. Help?

Spinnifix

Hello and welcome to this community

I think if you open a new account. Is there a new user ID: I am happy to pass it on for clear information. Please be patient.

@Lola_Pop & @LadyRaffie

sodette15

Okay. This is for Candy Crush Soda game. My Candy Crush Saga is just fine. I don't know what happened to my Soda one, though. If you need the I'd number I am talking about let me know.

Lola_Pop

Hello @sodette15 !!

Please read this to learn more on how to retrieve your progress.

I hope it helps- if you need more assistance, please write back 😊