Candy Crush Soda is frozen on PC
Answers
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Hello @jyoung4992 !
That's quite strange. If the troubleshooting steps our Superstar @Sukanta_Biswas suggest don't work, can you please test this:
- Can you play the game from an incognito tab?
- Can you open it if you search for it- not using any bookmark?
Thanks a lot for your cooperation and please let us know how it goes!
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Hello Sodalicious friends!!
I'm sorry to hear you are having problems to play the game on a PC!
Rest assured I have reported this situation and will be back as soon as the technical team has a solution.
Until then, please try out these steps.
It would also be very helpful if you could test the following:
- Can you play the game from an incognito tab?
- Can you open it if you search for it- not using any bookmark?
Thanks a lot for your help and please accept my apologies for the inconveniences! 😊
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Thanks to all I can now play on Google Chrome! (still frozen on Safari)
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I can now play Candy Crush Soda in Facebook on Safari & Chrome. Thank You
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How do I open an incognito tab? The game is still frozen for me.
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Update the application to make sure that you are connected to a strong internet network, delete the game's temporary storage memory, log out of the game and then log in
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