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Cannot save my progress at all.

maniyahmaniyah Posts: 11 Level 2

I’ve been trying, for the last month or so, to save my progress across all CC Saga games and it doesn’t work. Ive changed the password and even tried to log in with Facebook. Everytime, I get the same : There’s a connection error try again in a bit. I can’t even log into the king community with my email and password for some reason. So I had to make a new account online just to specifically ask this question. It’s kind of ridiculous. When I emailed support they were absolutely no help at all and told me to come here. I’ve deleted the app, redownloaded it, just to lose all progress and not be able to get back in my account. I’ve come way too far and I’m so disappointed.


Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 19,763 Candy Moderator

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    The problem has already been Reported and work is under way to fix it.

    By reinstalling the application you will now get the solution but you will lose all stored boosters.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Hey! Would you like to give us your opinion?

  • AbhinavSargarAbhinavSargar Posts: 3,602 Legend

    Check Your Internet Connection Speed. It must be at 5mbps.

    Thanks Everyone For Being Part of the King Games, and it's Community. Your Contributions makes this Community a great place for Everyone.

    Want Gold Bars on Your Favourite Games ?

    Click Here to Participate and Win Gold Bars on Your Favourite Games !

    Vote here by Clicking 'Up' to get different types of boosters, levels and Festival Updates to Candy Crush Friends Saga.

    Enjoy !

  • tratelqalamtratelqalam Posts: 2,560 Legend

    Don't let your happiness depend on something you may lose 💔

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