no connection

elebug

Can someone help. I am having trouble making purchases in the store in candy crush soda. I have tried support, but everything I was told by them hasn't worked. The message says "store unavailable". What can I do?

Lola_Pop

Hello @elebug !

I've split your comment from the playing in landscape mode- discussion because I think we can help you better this way- I hope you don't mind!!

So, what device are you playing on? Which steps have you already tried?

Let's see if we can get you back on track together! 😉

AbhinavSargar

Check these out -

• At least 2GB of free Space on internal Storage

• At least 5mbps Internet Connection Speed

• Latest Version of Candy Crush Soda Saga

tratelqalam

Log out and log in again to the game Delete the temporary storage memory Make sure that your account is synced to the game and that you are connected to the Internet