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Gold bars not awarded?

Monika_1299
Monika_1299 Posts: 6 Level 2

After the soda squad event (ochre violins) I had notification saying you've been awarded 50 gold bars but they have not been adjusted. Thank you.

Answers

  • Spinnifix
    Spinnifix Posts: 25,430 Sweet Legend

    Hello and welcome to this community


    I'm sorry and would like to help you!


    To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

     

    https://soporto.king.com/contact

     

     If you are in the help center go to: buy & gold bars. Otherwise send an email. Please keep this and after 3 days, if you don't get an answer, please send it again.

    Please keep the email - yours sent. There is a survey on my profile. Please share your experience there that you are voting on. thank you

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend

    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

    In some cases the game takes some time to update the gold bars, so I'll tell you to wait a few more hours.

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5

    Https://port.king.com/contact This link helps you redeem reward and gold medal

Hey! Would you like to give us your opinion?