Can't advance to next level
Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.
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Hello @Robin_Robinnson Hearty Welcome Back to our wonderful King Community 🤗
I am so sorry to hear about the issue you are having with your game!
Can you tell me when did this issue start in your game? Is it the same from level # 1 or did it just start recently?
Which device you are using to play the game? If you are using a mobile device, what is the version you have? And can you check how much free storage space your device has?
** I did see a similar kind of question a while ago, but their issue was solved as soon as they installed latest game version! So, I need to know which version you have.
And with regards to loosing boosters ---> Is your level "freezing" once you click on PLAY? Is that why, you are loosing the boosters? Because, UNLESS we loose a level, we will not loose the boosters that we won in consecutive levels!!
Can you please post back and answer all these, so that I can take more details from you? You can simply type your reply in the comment box given below.
Talk to you soon! Have a great rest of the weekend 🍬 🍬
