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Daily Bonus Reset to Day 1

NatalieJane
NatalieJane Posts: 1 Newbie

I posted this on the Google Play game review 6/18: I just got put back to Day 1, AGAIN, for the Daily Bonus. I haven't missed a single day! It's disappointing especially since it wasn't amended the last time this happened. 😭 It still hasn't been fixed as it shows I'm on Day 2.

Answers

  • Yosca
    Yosca Posts: 17,144 Soda Moderator

    Welcome to the Community @NatalieJane

    I am sorry to hear that your daily bonus is reset to day 1. It cannot be restored 🙁. I know how frustrating it is! The daily bonus can be reset for various reasons. Such as an update of your device or game app, the time you logged in, and one-time glitches may cause this. Then it will reset back to day 1 but on day 7 you will be back to getting 2 hours  booster and 30 minutes life again.

  • tratelqalam
    tratelqalam Posts: 2,615 Level 5

    It appears that you are facing a problem with your account. Verify that your account is synchronized with Facebook and that you are connected to your e-mail. Log out, then log in to the game, or contact customer service you have in the game and explain to them your problem.

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