Where are the boosters that I paid for?

elebug

I paid for gold bars and one hour infinity boosters, but I haven't received the boosters. This is becoming a habit. The last time I paid for lives that I didn't get. Now, it's boosters. This isn't worth the trouble. I have spent so much money on this game! And, when I win gold for passing a level and it goes in my piggy bank, but I have to PAY TO USE THEM!!! COME ON... don't we have to buy everything else already, but to have to pay to use something that we already won...this is RIDICULOUS! This game is not fun anymore....seriously. And I definitely won't be buying anything else that I don't receive. Thanks for nothing. No need to bother answering my question since I probably won't be playing anymore. This game has too many bugs and glitches. It would be nice to just be able to play and be happy.

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/303003/where-are-the-boosters-that-i-paid-for

Hi @elebug . Welcome to our Community

Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

Hope its help you

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/303003/where-are-the-boosters-that-i-paid-for

Hi @elebug . Welcome to our Community

Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

Hope its help you

elebug

Thank you @kiara_wael for replying so quickly. Your answer helped a lot!

tratelqalam

Sometimes errors occur in the purchases for two reasons. The first is a game error. This requires logging out of the game, entering a second time, or updating the game and wiping the temporary storage memory. You may lose your reinforcements or a line in the purchase because there are errors in the credit card or payment method by checking with the technical support department in your game.