"Can't be updated, no internet"

lijack

I'm not getting any updates or any prizes because it says I can't connect to internet. I'm connected. This issue didn't start until I downloaded the app on to my phone as well

AbhinavSargar

Check your internet connection speed. It should be 5mbps. And You might have the latest version. So, you Can't update latest version. Share Screenshot Of the issue.

Spinnifix

Hello and welcome to this community

Please check your internet connection. Please uninstall the app and reinstall, then please update and clear the cache and reopen. It may take some time to work. Please wait 10-15 minutes. and open again. Good luck

AbhinavSargar

Check your internet connection speed. It should be 5mbps. And You might have the latest version. So, you Can't update latest version. Share Screenshot Of the issue.

Lola_Pop

Hello @lijack and welcome to the Community!!

As our dear @Spinnifix and @AbhinavSargar say, please check your connection once again, clear the cache, look for an update for the app- but please don't uninstall the app before you try out these steps.

It's the last option, so please uninstall and reinstall the app only if the rest doesn't help, as you may lose your saved free Boosters and Lives.

Please let us know if it helps 🤗

Loveth_NP

https://community.king.com/en/candy-crush-soda-saga/discussion/303839/cant-be-updated-no-internet

Hi @lijack a warm welcome . It’s sure a malfunction somewhere but hopefully you have been able to resolve the problem with the answers given to you here . Best of luck and enjoy crushing 🍭🥂

tratelqalam

Check your internet connection speed. It should be 5mbps. And You might have the latest version. So, you Can't update latest version. Share Screenshot Of the issue.