Why does the lives counter stop counting when you have free lives from Mr Toffee

Adav

I was waiting for a life when Mr Toffee award came up with 1 hour free play. After the one hour was up, the lives counter shows up where I left it off before I started the free time. Normally it does not happen, but it seems like when the MR Toffee awards include free time, the timer stops.... Surely that is not right?

Spinnifix

Hello and welcome to this community

Please update your game and clear the cache and start again.

Good luck

Freddy_

@Adav if playing on king.com via a web browser, just clear the internet browser history / cache. you should find in your browser settings

Spinnifix

Hello and welcome to this community

Please update your game and clear the cache and start again.

Good luck

Freddy_

@Adav May be wrong on this but in my experience the clock timer as soon as it goes to free lives stops and only resumes again when the unlimited life is up.

Would check for update and log out and restart your device, log back in.

Adav

@Freddy_Falkner , It only seems to happen when the awards from Mr. Toffee comes into effect.... Had a couple of times it happened at free times when the "New day" awards start, but not that often.

@Spinnifix , You are talking to a computer/techno illiterate.... How do I clear the cache on my computer? I'm playing King direct, not FB on my Laptop...

Spinnifix

https://community.king.com/en/blog/categories/blog-posts

Hello! Go to this link. Check your device and find the problem. You can find the cache under Menu - Settings.

Spinnifix

The Help Center is now available on this page. Please go there and it could help you. Please restart the PC.

Freddy_

@Adav if playing on king.com via a web browser, just clear the internet browser history / cache. you should find in your browser settings

Adav

@Spinnifix , @Freddy_Falkner , thank you, will do (will try to do)!

Adav

Right, I've cleared it all out and restarted, but it didn't fix the count 😥

Freddy_

@Adav Guessing im right then and it automatically stops the timer until the unlimited lives as ended and then restarts from were you left it.

Adav

I think the counter is broken now.... Logged this at 8.21, which would mean by now, I should have 2 lives and counting down to 3..... but it isn't..... It shows only one life and counting down to 2....