My girlfriend is able to watch a video to get extra turns in candy crush soda saga and i cant what can be the issue?
Hi @astonios a warm welcome . Sure you will get a resolve , let me tag some of the experts to assist you
@kiara_wael @Freddy @Elsa @Crazy Cat Lad
best of luck🍭🥂
#KING👑COMMUNITY 👩❤️👨CRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE 🍬 🍭 🍬🍭🍬🍭🍬🍭🍬
Thanks for tagging me @9japradaANP! Welcome to our community @astonios! These videos are not offered to everyone because they are in testing mode. There was a problem way back where the videos would freeze and the players had to close their game and reopen it. While testing is going on players are randomly chosen to test these. They monitor to see how they work. You might see this with events in your game too. You may have something in test mode while your girlfiend doesn't. Are you getting any of the events in your game? I heard that Bubblegum Hill came back yesterday but it's in testing and I didn't get it on mobile. I had it on my Windows 10 so sometimes even with the same account but playing on different platforms you might see it on one but not the other.
You are most welcome @Elsa 🍭🥂
so were u able to view the vedio?
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No! I don't have the video at all!
i think there is a certain level after which we shall able to view the vedio and earn more lives
thank you for the quick reply any indication of when this will come live for everyone ?
sorry have no idea 😅
No @sameeksha I don't foresee any of these events offered to everyone. The studio likes to put out new things all the time so they will always be in testing and players will be randomly chosen. They might switch testers and that's when you might see a specific event but I've been here in the community for over 4 years now and have played a lot of the King games and I have never seen many events offered to everyone. the daily bonus is offered to everyone. I think the race is too and Bubblegum Hill is supposed to be for everyone but there have been glitches lately so they might still be testing it.
@astonios I hope to be proven wrong but I don't see the video being offered to everyone because of the past glitches. I hope that the studio does offer it and then I can apologize for saying the wrong thing. Just look forward to some new things that are being offered in the game. Have a happy crushing day today!
Some features are experimental, including advertisements that may appear at times to give you reinforcements and do not appear for other players, but programmers do not worry, they are working on continuous improvement of the game.
Don't let your happiness depend on something you may lose 💔