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Did not receive Bubblegum Hill rewards
Won Bubblegum Hill twice yesterday. Did not receive (12) lollipops nor (2) hours of play.
Won again a few minutes. Said "no connection" on your end, not mine. Again, did not receive (6) lollipops nor (1) hour of play.
Please award me all due prizes.
Thank you,
Nancy
(Edit by CM: Personal Information)
Best Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
You probably missed rewards because of connection issues.๐ Check if your game is currently fully connected to the server, then contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
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Hi there, I'm tagging our CMs @Lola_Pop @Pounawea to help remove your email from this post. Otherwise, you may edit your post, remove you email and click "save comment". Hope this help.
Pls proceed to report to Player Support on your missing rewards and they will respond to you. However, please be patience if they didn't respond immediately.๐๐๐ป
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Answers
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Yikes donโt put your email on here
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We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
You probably missed rewards because of connection issues.๐ Check if your game is currently fully connected to the server, then contact our Player Support.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
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How do I delete my above post?
Your help is much appreciated !!
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I won twice yesterday, and once today, received no lollipops, hours of play, or the gold bars for the several hours before being โdethronedโ.
i double checked collection, reloaded several times still nothing. Please fix this issue and reward me what Iโve earned. Thank you.
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Supposed to read โdouble checked connectionโ
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Hi there, I'm tagging our CMs @Lola_Pop @Pounawea to help remove your email from this post. Otherwise, you may edit your post, remove you email and click "save comment". Hope this help.
Pls proceed to report to Player Support on your missing rewards and they will respond to you. However, please be patience if they didn't respond immediately.๐๐๐ป
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Hi @PennyApple08 you may also contact the Player Support by clicking on the "contact us" link at the bottom of this page and provide as much details as possible and wait for them to respond. Reply their email and follow their instructions.
Your patience is greatly appreciated ๐
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Sign out and login again to your game Make sure your email is written correctly Correct your internet connection Try updating your game There are some features under test
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