I have not been able to connect for weeks
Level 2
I can’t connect, despite updating and following the instructions given by support
van I save my progress and re install the app?
Answers
-
Hello and welcome to our beautiful community
Please check your internet or wifi connection that it is 100% active.
Check app update> Sign out game> Restart device and wait 5 minutes after turning on> Open game and sign in.
Please clear the cache and restart.
Good luck
0 -
@moyadelahoya If you game is saved with a king or Facebook account, You should be able to delete and reinstall and then just log in with your original account. If this is a mobile device / tablet you will lose any boosters or saved lives as they are stored on the device itself
Hope this helps
0 -
Hi @moyadelahoya a very warm welcome to you.... best of luck and enjoy crushing 🍭🥂
0 -
Update your game or log out and login again Game errors may occur due to the additions and experimentation policy for new features there
0
