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How to get to my level from my old phone to new phone

Carolyng
Carolyng Posts: 1

Level 1

Get to my level from my old phone to new phone

Answers

  • PummyRaj
    PummyRaj Posts: 44,483

    Hello @Carolyng Hearty Welcome to our wonderful King Community πŸ€—

    Did you save the game on your old phone either through Facebook account OR Kingdom account?

    If so, you simply download the game onto your new phone -- Log in with the same account details that you have used on your old phone -- Done! You will find your level progress as well as your Gold Bars intact in your new phone.

    But, unfortunately, it is not possible to transfer your boosters -- (both in-game and pre-game boosters) to your new phone. It is because, the boosters are stored on the local memory of the device. So, when you transfer the game, the local memory will not be transferred.


    NOTE: If you can keep your old phone with you and / or it is still working, you can keep playing the game and use-up all those boosters on hard levels πŸ˜ƒ


    Hope this made sense and clarifies. If you have any more questions or need further assistance, please post back by typing in the comment box given below.

    Keep enjoying your game(s)! Have a wonderful rest of the day 🍬 🍬

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    That's a great advice on boosters @PummyRaj superstar! But I wish there is a way to transfer them. I think that would be too much to ask.😁😁😁

  • AnnRKey
    AnnRKey Posts: 0

    Newbie

    I have a new mobile phone, but same phone number, and same email, will my progress transfer? Thanks!

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    yes, if log in the same way as the old phone. only the level will transfer...NOT boosters.

  • Freddy_
    Freddy_ Posts: 68,477

    @AnnRKey Hi and welcome. You will have your level and any gold bars but any boosters or lives will be lost as they are stored on the device itself. Best to use your boosters up on old device before switching to new one

    hope this helps

  • Loveth_NP
    Loveth_NP Posts: 1,741

    Hi And a very warm welcome to youΒ @Carolyng Β .

    Hope you get your game fixed through the helpful hints from the experts.

    Best of luck and enjoy crushing 🍭πŸ₯‚

  • tratelqalam
    tratelqalam Posts: 2,615

    Did you save the game on your old phone either through Facebook account OR Kingdom account?

    If so, you simply download the game onto your new phone -- Log in with the same account details that you have used on your old phone -- Done! You will find your level progress as well as your Gold Bars intact in your new phone.

    But, unfortunately, it is not possible to transfer your boosters -- (both in-game and pre-game boosters) to your new phone. It is because, the boosters are stored on the local memory of the device. So, when you transfer the game, the local memory will not be transferred.

  • Nellystacy123
    Nellystacy123 Posts: 7

    Level 2

    Hi my candy progress is different in my new phone what can I do?

  • Chino3738
    Chino3738 Posts: 3

    Level 1

    PorquΓ© no aparecen los mensajes

  • Chino3738
    Chino3738 Posts: 3

    Level 1

    Como agrego amigos

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