game is hanging every time i am connected to wifi or doing mobile data on

parikshit1

previously it was not there but since i mailed king community about another problem it started ...plz anybody help

Werner_Cichy

@parikshit1

Welcome in the King Community !

Check your device and the game for possible updates

sameeksha

Heyy there!

Is your app up to date? Have you cleared your cache and cookies recently and logged in & out of your profile recently. If not try those steps and resync your device

Freddy_

@parikshit1 Hi and welcome, Please can you check your game is up to date and log out and restart your device. Then log back in. see if this rectifies your problem.

Also if playing by an internet browser clear your Cache / History and restart

Hope this helps

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/306239/game-is-hanging-every-time-i-am-connected-to-wifi-or-doing-mobile-data-on

This is a device related issue and check here some troubleshooting steps to get rid of this issue.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

[Deleted User]

Oh, you messed with the King! 🤔🤔🤔

tratelqalam

Is your app up to date? Have you cleared your cache and cookies recently and logged in & out of your profile recently. If not try those steps and resync your device