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how do I resolve some issues I am having with Candy Crush Soda Saga

anitab228
anitab228 Posts: 1 Newbie

I am having a problem where I can't advance to the next level after I finish a level. I have to restart the game. Also, when I load the game it doesn't always bring me to the last level that I last finished. It will bring me back to Level 1. I am playing through Facebook on a Dell PC, Windows 10, using Google as my internet provider. Do you have any suggestions or ideas why this is happening, and how to fix it? Thank you, Anita B.

Answers

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend

    @anitab228 Hi and welcome, First thing to try is clear the internet browser cache /history and log out and restart your device. then log back in see if this improves your problem. If this does not try a different internet browser again see if it helps with your problem.

    I have found with this game i have less problems with the windows 10 app of the game which you can download from the microsoft store, this may be your best option.

    Hope this helps

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