Game won't open getting windows 10 store error

Graeme_London

Getting message when trying to open game

We're updating candy crush soda saga it should be ready to use again shortly. See in store

Even the store is not updating the game

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/309204/game-wont-open-getting-windows-10-store-error

Welcome to the King Community.

Your App Store has probably not been updated so you need to update the App Store first.

On the Start screen, click the Store icon. In the Store screen, point to (but do not click) the lower-right or top-right corner of the screen, and click to select the Settings charm. In the Settings screen, click App updates. In the App updates screen, to manually update apps, click the Check for updates button.

Graeme_London

@Sukanta_Biswas the windows 10 store is up to date and updating all other windows apps just candy crush soda that won't open.

The was updated on the 11 August and was working till today

I may try to reset the app or reinstall and see if works.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/997427#Comment_997427

The reinstall process may be the best.😊

rajdeeptb

https://community.king.com/en/candy-crush-soda-saga/discussion/309204/game-wont-open-getting-windows-10-store-error

Hi dear welcome to our community

Please Uninstall And Reinstall Your Game. it will be fixed.

tratelqalam

https://community.king.com/en/candy-crush-soda-saga/discussion/309204/game-wont-open-getting-windows-10-store-error

You can check out some troubleshooting below.

Reset / clear cache data from app store - check app update - log out of game - restart device - open game and log in.