Screen Issue

cgc100x

There Is a problem where the home page overlays the the game screen so you can’t see all the tiles when you play. Also it means you cannot play Bubblegum Hill. I have to shut down the game completely & open it back up again to solve it & it happens several times when playing.

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/309328/screen-issue

Hi and welcome to the community.

Please do the standard troubleshooting by,

Log out, update your game application. Restart your device and log in.

Please also clear cache/history if you are using a browser.

Hopefully it will solve it. Please feedback us.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/309328/screen-issue

Welcome to the King Community.

We are very sorry for your problem.😔 I would like a screenshot of your problem and I will report the problem to my team.

However I will ask you to follow the troubleshooting steps below as the following steps can solve your problem.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Thank you.

rajdeeptb

https://community.king.com/en/candy-crush-soda-saga/discussion/309328/screen-issue

Hi dear welcome to our community

Please Clean cache files of your device and reboot the device.

Please Post An Screenshot For More Clearance.

Please Read This

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

hope this helps