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Game cannot find internet? Please advise

carlj02carlj02 Posts: 1 Newbie

Other games work fine candy crush soda saga is the one at issue

Answers

  • Freddy_FalknerFreddy_Falkner Posts: 42,321 Game Expert

    @carlj02 Hi and welcome. Please do the basic troubleshooting, and check for a game up date and log out and restart your device , then log back in and see if this improves. Are you getting any error messages? can you take a screen shot.

    Thank you

  • Hey! Would you like to give us your opinion?

  • rajdeeptbrajdeeptb Posts: 3,179 Legend

    Hi dear welcome to our community

    Are you getting any errors message. please post screenshot if yes

    Also try these step 👇

    Please clean cache files of your device, log out the game reboot the device and Relogin After Few minutes.

    Hope It will Be Fixed.

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  • GumyupawpawGumyupawpaw Posts: 157 Level 3

    When will I ever get the 6 pink boosters after I completed BGH. This is the 8th times I have lost my boosters and gold after I had completed the BGH, It kept saying I had no internet connection , try later, but my other devices have internet connection, I even have connection posting here, but how come I don’t get connection to collect my boosters and gold. It must be a con somewhere

    There is no point to email support, they never ever follow that up.

  • SweeticeSweetice Posts: 2,464 Level 5

    Hello, Warm welcome to our community!

    Please check this link here. It will give you a solution and deep explanation about your problem apart from the comments given above.

    Thanks & Good luck!!

    ~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."

    ~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!        

    If you wanna know more or have any questions, I am always glad and open to accept!

    ❤❤❤  


                         

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