Royal path not giving prizes

Cgordon2016

I was at 10 on the royal path and decided to purchase the royal side for more prizes. I was charged the fee but have not received my prizes. I have restarted the game and have waited 24 hrs and still nothing

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/310342/royal-path-not-giving-prizes

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

The screen shots are from features and there are no rewards given from those.

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/310342/royal-path-not-giving-prizes

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

The screen shots are from features and there are no rewards given from those.

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/310342/royal-path-not-giving-prizes

Welcome to Sweet King Community! 👑

I think this feature is still tested on first time that's means it's still not complete to be fixed. So you can follow Kiara has answered you to ask Contact Us that we hope they can help. 😊

If you want to win gold bars, you can click here to join this game's contests that you can chance to win gold bars :

https://community.king.com/en/candy-crush-soda-saga/categories/fun-area-ccss

Have a sodalicious day! 🥤

LadyRaffie

Hello @Cgordon2016 !

Welcome to our Community! 🤗

From the screenshot you are showing, you have indeed claimed the prizes and received them. Otherwise the green click wouldn't be there. Are you sure you haven't received them? 🤔