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Why can't I purchase $3.99 item from Candy Crush Soda store.
Answers
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Hi and welcome to the community.
Please can you explain little bit more.
Do you have option to buy and the system doesnt let you buy.
Or you dont have this package option but others have.
However community dont deal with purchase or purchase related issues. Please contact player support directly from your game and send them email.
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Hi dear welcome to our community
Sorry for the inconvenience
Please Explain More . What Errors message appears in the game. Please Post An Screenshot If possible.
You can contact here also 👇
you may asked your game ID here.
To know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
Hope this helps have fun
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Welcome to Sweet King Community! 👑
In the meantime please try the following troubleshooting steps:
- Reboot your mobile device. Reboot your computer If you play on Facebook or King.com
- Make sure the Internet connection is working correctly. If possible try another Internet connection – for instance from WiFi to mobile data
- Make sure you are logged into your App Store with the same account with which you made your purchase
After you do this, there is a good chance that you got your purchase through and complete.
If it's still not worked, you can follow these another steps by @aijaziqbal that I hope this helps again. 😊
If you want to win gold bars, you can click here to join this game's contests that you can chance to win gold bars :
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I paid £3.99 twice, I got 10 gold bars that’s all I got. that iinstead of 20 gold bars and 10 of each boosters, I sent am email to the support team to complain, the step I had to do in order for me to get my boosters back was so complicated that I eventually give up , I will not be buying anything from king from now on, I had a refund of £3.99 from iTunes . They were quick to give my money. back, not like King, shame on them.
