New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Lost gold bars
Answers
-
Welcome to Sweet King Community! 👑
Did you receive the purchase but you couldn’t use it?
Contact us here and tell us what went wrong exactly and we’ll help you out. 😊
Here are some examples of possible sticky situations:
- You bought Gold Bars to finish a level but you didn’t receive the extra moves.
- The game crashed or reloaded after your purchase.
Don't worry! We can help you find the solution to your purchase issues. If you can't seem to solve it. Don't hesitate in contacting us here
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
0 -
can you guess how you lost gold bars? Try log out and log in to see if they return.
0 -
Hi and welcome to the king community.
Its very unfortunate. Very sorry about that but you need to directly contact player support from your game application settings, purchases and goldbars and send them email. As they have your game data i hope they will take a positive action in your favour.
You may also use below link to contact player support.
Best of luck and have a lovely day ahead.
0 -
Hello @geaxc00 and a very warm welcome to our Sodalicious Community! Were these gold bars that you had purchased or that you had won and saved? If they were purchased - then player support may be able to help you, but if these were gold bars that you had won (for example winning the episode races), then the Studio would have no record of them and be unable to help restore them.
But hopefully they will reappear if you do a few simple steps, clear your cache, make sure you have the latest update of the game and then restart your device and wait at least 10-15 seconds and then see if your lost GB reappear.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
0 -
hi dear welcome to our community
Please clean cache files of your device reboot your device and install updated version of the game from your Store. Your gold bars will be back. It happens with me and i tried this
if you have any purchased boosters please contact support area from your game directly. you can contact here also 👇
you may asked your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
like this 👇
0
