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Cannot connect to the server!!

Barb1957
Barb1957 Posts: 14
edited October 2020 in Support

Happened again...so frustrating! Is used several boosters etc and won the Kingdom. I didn't get the rewards AGAIN!! Why does this keep happening?

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    edited September 2020 Answer ✓

    @Barb1957 . Hi and welcome, I am very sorry to here you have not received your rewards again.

    Firstly just check game is up to date and try logging out and restarting your device then log back in just to see if it rectifies your issue.

    If not Please contact customer support from your game and they should help you with this.

    Just go to cog wheel and question mark and then select the relevant information

    Hope this helps

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited September 2020 Answer ✓

    @Barb1957 . Hi and welcome, I am very sorry to here you have not received your rewards again.

    Firstly just check game is up to date and try logging out and restarting your device then log back in just to see if it rectifies your issue.

    If not Please contact customer support from your game and they should help you with this.

    Just go to cog wheel and question mark and then select the relevant information

    Hope this helps

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