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dailey gift and bonus wheel

Gladys_Horr
Gladys_Horr Posts: 4

Level 1

I no longer get the daily gift or the bonus wheel what happen to them

Answers

  • Lola_Pop
    Lola_Pop Posts: 12,036

    Hello @Gladys_Horr and welcome to the Community!!

    I can understand that's frustrating and I'd love to give you some more information on that. But first, can you please tell me which game you are playing exactly? Is it Candy Crush Soda or Candy Crush Saga? 😊

    Thanks!

  • Diamond_Lim
    Diamond_Lim Posts: 167,746

    Welcome to Sweet King Community! 👑

    I think their team is still testing this new event that means it's still not complete to be fixed to everyone mostly.

    So have you updated the latest version of this game and use stable Internet Connection? 🤔

    If it's not worked, How about you read and follow this discussion of your similar problem that I hope this help? 😊

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    Please log out, update your game application, restart your device and login again and check if it solves your case.

    Thanks and have a nice time ahead.

  • Freddy_
    Freddy_ Posts: 68,477

    @Gladys_Horr Hi and welcome, Try the standard trouble shooting tips of checking for an update and logging out and restarting your device and also if you are playing via an internet browser also clear the cache and then log back in and se if this resolves your issue

    The Daily treat calendar and the free spin wheel are both bonus features and are not guaranteed to always be in your game. They are given to groups of randomly selected people. So this could mean your not in the group for these at present but you could be again in the future. they may also be missing due to temporary problems. all you an do is make sure you have done the troubleshooting tips

    Hope this helps

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