Unplugged Internet

Idaho_Biker

😔 2 Issues (When it Rains it Pours):

1) Trying to give some Lives to my Team-mates, but get a Message that says: "Something went Wrong, try again Later"

2) Trying to Receive//Send Friends Lives, But get a Message: "No Internet", SAY WHAT???? Geez, I'm on Facebook, My Browser is Running, My eMail is working all of which require Me to be ON the Internet, right?? And I was Playing 4 Games of Soda too....Cleaned everything this Morning, with My CCleaner PRO (Both Browsers-Chrome & Edge)

[Deleted User]

Hi @Idaho_Biker!

🔷 Regarding both the issues you describe ---> Facebook recently made a change to its platform & this means you might experience issues when sending or receiving lives.

• But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.

🔹 Also, here are a couple of handy guides on how to keep your apps updated on Android & iOS.

🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues and can further help you.

[Deleted User]

Hi @Idaho_Biker!

🔷 Regarding both the issues you describe ---> Facebook recently made a change to its platform & this means you might experience issues when sending or receiving lives.

• But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.

🔹 Also, here are a couple of handy guides on how to keep your apps updated on Android & iOS.

🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues and can further help you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Welcome to the King Community.

As our friend @frenioz00 has already told you, some players are having problems with lives exchange due to some errors in Facebook, but the problem is temporary.You can wait for the next few hours to see if the problem is solved.

The problem has been reported to Facebook support from King and I hope the issue will be resolved quickly.

Thanks in advance for your patience and support. 

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Hi dear.

As you mentioned that you have cleared cache from the browsers so it means that you have done the best you can at your end.

So have patience as the problem is related to facebook and we are all hoping that it will be fixed soon.

Thanks.

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Freddy_

@Idaho_Biker Hi and welcome, A fair few people are experiencing this problem at the moment and think is was mainly due to a Facebook platform update.

All i can suggest at the moment is to check you Facebook permission settings. go to Facebook settings , webs and apps and check all your game and notification settings are set to active

Hopefully this will solve your problem, or this issue will be resolved soon

Thank you