Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Unplugged Internet

😔 2 Issues (When it Rains it Pours):

1) Trying to give some Lives to my Team-mates, but get a Message that says: "Something went Wrong, try again Later"

2) Trying to Receive//Send Friends Lives, But get a Message: "No Internet", SAY WHAT???? Geez, I'm on Facebook, My Browser is Running, My eMail is working all of which require Me to be ON the Internet, right?? And I was Playing 4 Games of Soda too....Cleaned everything this Morning, with My CCleaner PRO (Both Browsers-Chrome & Edge)

Accepted answers

[Deleted User]

Hi @Idaho_Biker!

🔷 Regarding both the issues you describe ---> Facebook recently made a change to its platform & this means you might experience issues when sending or receiving lives.

But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.

🔹 Also, here are a couple of handy guides on how to keep your apps updated on Android & iOS.

🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues and can further help you.

All comments

Freddy_

@Idaho_Biker Hi and welcome, A fair few people are experiencing this problem at the moment and think is was mainly due to a Facebook platform update.

All i can suggest at the moment is to check you Facebook permission settings. go to Facebook settings , webs and apps and check all your game and notification settings are set to active

Hopefully this will solve your problem, or this issue will be resolved soon

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Hi dear.

As you mentioned that you have cleared cache from the browsers so it means that you have done the best you can at your end.

So have patience as the problem is related to facebook and we are all hoping that it will be fixed soon.

Thanks.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Welcome to the King Community.

As our friend @frenioz00 has already told you, some players are having problems with lives exchange due to some errors in Facebook, but the problem is temporary.You can wait for the next few hours to see if the problem is solved.

The problem has been reported to Facebook support from King and I hope the issue will be resolved quickly.

Thanks in advance for your patience and support.

[Deleted User]

Hi @Idaho_Biker!

🔷 Regarding both the issues you describe ---> Facebook recently made a change to its platform & this means you might experience issues when sending or receiving lives.

But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.

🔹 Also, here are a couple of handy guides on how to keep your apps updated on Android & iOS.

🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues and can further help you.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

[Deleted User]

Hi @Idaho_Biker!

🔷 Regarding both the issues you describe ---> Facebook recently made a change to its platform & this means you might experience issues when sending or receiving lives.

But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.

🔹 Also, here are a couple of handy guides on how to keep your apps updated on Android & iOS.

🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues and can further help you.

All comments

[Deleted User]

Hi @Idaho_Biker!

🔷 Regarding both the issues you describe ---> Facebook recently made a change to its platform & this means you might experience issues when sending or receiving lives.

But do not worry! A fix for CCSS is ready so please make sure to update it to the latest version on your device.

🔹 Also, here are a couple of handy guides on how to keep your apps updated on Android & iOS.

🔺 If after the update you are still experiencing issues, please comment HERE so @LadyRaffie -CM for CCSS- knows you are still having issues and can further help you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Welcome to the King Community.

The problem has been reported to Facebook support from King and I hope the issue will be resolved quickly.

Thanks in advance for your patience and support.

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Hi dear.

As you mentioned that you have cleared cache from the browsers so it means that you have done the best you can at your end.

So have patience as the problem is related to facebook and we are all hoping that it will be fixed soon.

Thanks.

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/314472/unplugged-internet

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Freddy_

@Idaho_Biker Hi and welcome, A fair few people are experiencing this problem at the moment and think is was mainly due to a Facebook platform update.

All i can suggest at the moment is to check you Facebook permission settings. go to Facebook settings , webs and apps and check all your game and notification settings are set to active

Hopefully this will solve your problem, or this issue will be resolved soon

Thank you

Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing
İlerlemeyi androide aktarmak
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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