Gold bars

Teresab007

I paid for 100 gold bars and it didn't give it to me

Freddy_

@Teresab007 Hi and welcome, Sorry to her you did not receive your purchase but the community can not deal with purchase issues.

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

#

Hope this helps

Yosca

Hello and welcome to the Community @Teresab007 I am sorry to hear you had a problem with your purchase. Please click on the link below (you can click on view post), and follow the steps described for your device that you made the purchase with.

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

kendall

https://community.king.com/en/candy-crush-soda-saga/discussion/318592/gold-bars

That sucks

Spinnifix

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

 I want to help you and navigate you better through the community. 

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

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