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Won’t connect to server

kbonay

What is going on? This has been a problem for a while now. I have uninstalled and reinstalled, but that is not something we should have to do every time we play. It happens on both my iOS and Android. Is there a permanent fix?

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Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/318750/won-t-connect-to-server

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊)

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Spinnifix

Hello and welcome to our beautiful community

Please check your internet or WiFi connection. Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please empty the cache and restart.

good luck

I want to help you and navigate you better through the community.

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified. 💖