Soda won’t load on iPhone

oreofletcher

Soda won’t load on iPhone. Been playing for years and don’t want to lose progress

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/320365/soda-won-t-load-on-iphone

Have you linked your game with Facebook or with an email or King account. Then your game is secured.

There are currently some complaints that the game will not load. Wait a little. Possibly King Server Problems

Greymane

Hiya there @oreofletcher you wont lose your progress if you have been saving your game. Try using your browser for now. It might be a server problem as werner said

Origins7_Dale

Hi @oreofletcher,

Let me tag our Game Expert @Yosca, she uses iPad, so can help you out better.

Loading issues, are normally issues with the device. So be sure your device is up to date, with latest "Firmware" & "Software". Firmware has more to do with the hardware of the device, like your Bios on PC. Software deals with the (OS) Operating System of the device.

Look at "About" on the device. Will give info on what you currently have on it. Then go to your online site for it, for any updates.

Here are some links for you. The 1st is our:

• Help Center
• General - King Community
• https://community.king.com/en/candy-crush-soda-saga/kb

• Is your game crashing on an Apple device? — King Community
• https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

• Is my Apple device compatible with the game? — King Community
• https://community.king.com/en/blog/discussion/247349/is-my-ios-apple-device-compatible-with-the-game

Be sure to give @Yosca the device version you use or are on. The more details you give, the easier to help you out. Any "Error Codes" you may have got, etc... Screenshots are always helpful on issues.

• ᐅ How to take a screenshot
• https://www.take-a-screenshot.org/

Also, be sure you use the same email account you used before, in order to get your previous progress / levels. Along with "Syncing" up accounts on King with Facebook, if you use it, & finally "Syncing" up "All" the devices you use on King Games.

• Can I sync my progress between Facebook and King.com? — King Community
• https://community.king.com/en/blog/discussion/276733/can-i-sync-my-progress-between-facebook-and-king-com

This should get you started. @Yosca will be able to help you more, if needed.

Take Care & Welcome To The King Community - Origins7 Dale, 😀

11/27/2020

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/320365/soda-won-t-load-on-iphone

Hello and welcome to the Community @oreofletcher . Do you still have a problem with not loading on iPhone? Do you have the latest updates from game and device? And also make sure you have enough free space, at least 2 GB. I have checked on iPad and don’t have any problem with loading. Yesterday I had, so if I have that problem I always log out and make a restart of my iPad (I use to think device and servers can’t find each other and when I do that, I have no problem anymore ). Game version: 1.182.7 device: OS 14.2

Hope this helps 😊.

Thnx @Origins7_Dale