Hi in the event “ royal path and noble path” I have question questions. First is I purchased the p

nina2208

Hi in the event “ royal path and noble path” I have 2 questions.

1. I purchased the premium rewards in the royal path but I didn’t get the 50 gold bars. Please can you help me with that.
2. I have finished the event and at the top it says 11 days more for the event.. so my q is should I claim my rewards immediately as I completed the event or can I claim my rewards within 11 days?

would appreciate ur help and support for both the questions

nina

Freddy_

@nina2208 Hi and welcome, Complete Noble path and royal path information below. Not sure on what buying the premium rewards entails regarding gold bars but if you think you have these missing, please contact customer support from your game. Go to game settings - help center - purchases And gold bars and send them an email

https://community.king.com/en/candy-crush-soda-saga/kb/articles/1388-what-is-the-noble-path-and-royal-path

Thank you

[Deleted User]

Hi @nina2208, welcome to the Community!

1. I'm sorry to hear about the inconvenience your are having. We don't deal with purchase related issues here in the Community as the solution/feedback would require your personal details. You can find all info about refunds & unfulfilled purchases HERE as well as the contact link to King's Support.
2. Regarding the Royal Path, let me refer you to @Yosca & @Origins7_Dale, they are super informed about all things Soda and I'm sure they'll give you the best advice on when you should claim your rewards.

Yosca

Hello and welcome to the Community @nina2208

You can claim your rewards whenever you want, but within the time frame of the event, in your case 11 days 😊.

When did you see you could get 50 GB? Was this before you bought the Royal Path? Did you get a pop-up and then you decided to buy the Royal Path? I’ve seen others, saying it could take some time to get the gold. However, please close and open the game and see if the gold is added to your game.

Thanks for the tag @frenioz00

[Deleted User]

Hello @nina2208 i have the noble/royal path as well but it nowhere says they give 50 gb for royal path. Attaching an image to show what rewards to expect