help

karen228

I can’t get the internet connection to work?? It works on every other king game just not soda?? Does anyone know if this game is having issues or is it just mine??

Freddy_

@karen228 Hi and welcome, Can you possibly post a screenshot of ant error messages you are receiving as it may help to advise you better.

Try the standard troubleshooting, check your device and game are up to date , clear cache from app store or browser. log out and restart you device and see if this solves your issue

Also while in the game try disconnecting your wifi for 30 seconds and then reconnect to see if this helps

Thank you

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/326166/help

There is this problem often, try to use Freddy's hints. If it doesn't work, please contact me again