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Did not get my purchase

Shellv
Shellv Posts: 3

Level 1

The links to get help and credit are not working. Does someone have the direct support email address for King? Thanks!

Best Answers

  • Yosca
    Yosca Posts: 17,477
    Answer ✓

    Hello @Shellv Well the links are working perfectly when I try 🙂. However, best way to contact Player support is directly via your game: click on the blue gear, click on question mark, click on Purchases & Gold Bars , Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. Thank you

  • [Deleted User]
    [Deleted User] Posts: 0

    Newbie

    Answer ✓

    @Shellv I don’t see a direct email to them. The best way is through the game app as Yosca explained above. There is also a link “contact support “ at the bottom of king.com Good Luck 😁

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