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Cannot connect candy crush soda to account

greenmacgreenmac Posts: 1 Newbie

I have been playing this game for years and all of a sudden it will not connect to the online account. It says no internet connection but all the other games have no problem. I am connected to the internet

Answers

  • ipeteipete Posts: 2,982 Level 5

    Hmmm Have you try standard troubleshooting procedures. Logout, clear cache, turn off device, and log back in. Also want to check for updates. If all failed, then there might be something wrong with the game. Last resort is to uninstall and reinstall the game. The problem with that is you will lose all your boosters. Good Luck.



    Haha there is nothing to see here 🤣🤣🤣

  • Hey! Would you like to give us your opinion?

  • Nix66Nix66 Posts: 14,060 Soda Moderator

    Hi @greenmac and welcome to our lovely and helpful Community!


    In addition to the helpful steps provided by @ipete also check that you have enough free memory storage. King Recommends 2 GB free for your device to run smoothly. Without this amount of free memory storage King can not guarantee that your Soda game will connect or operate smoothly.

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