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When I click on the video to watch for free moves it keeps saying oops something went wrong. Then I loose my turn. What is going on?
Yes, the studio is working on it. Hope there will be a fix in the next update. Happy Crushing!
2025 and it is still happening to me
Thank you @Africa_patriciaf I’ll pass this on, because we don’t know if the Studio is aware of this issue.
Yes, every is to time it’s an error.
Hello and welcome to the Community @Africa_patriciaf Did you get an oops error to see? More players did mention this, so we’ll pass it on. But I want to make sure you saw an oops error too. Please reply back to me below. Thanks
Your adverts on rewards do not work. It’s highly irritating as it wastes time and no reward is received. Fix your code or have actual adverts that run for minimum times. Other games do it - why can’t you?
Thank you for reporting this @kingschild I’ll pass it on.
Hi @Lou_Lange Thank you for reporting this to us. I’ll pass it on.
@Lou_Lange another player also have the same issue. There might be a glitch in the game. Recommend to wait for next game updates. Hopefully they will have a fix by then. Good Luck.
@kingschild you are having internet problem somewhere. Try logging out and clear cache. See if that helps.
When I fail to complete a level in CCSS I get a screen that asks me if I want to purchase for gold bars or watch 3 ads for a total of 5 moves.
Recently, I chose the 3 ads option and had a screen that came up that said there was a problem loading the video. My only choice was to either buy for gold bars or exit. A screen shot is attached.
Please look into this.
Thank you.
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Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
