Bug Report

eloracm

I couldn't find an official forum to report a bug. I tried several times to report it through the game, but the representatives who answered completely missed the point of the problem. So I thought I'd try here.

The problem is that the screen is trying to show icons for 6 different events but the UI only has slots for 5 events. That results in the icons for Teams and Noble Path being on top of each other and I cannot click on Teams. This is especially annoying because the Harmony Season event is obsolete. I finished it a few weeks ago and collected all the rewards. So there is no need for it to be taking one of the icon spots which prevents me from being able to click on an active event.

Thanks.

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hechicerilla

https://community.king.com/en/candy-crush-soda-saga/discussion/342876/bug-report

Hello and welcome to the sweet King Community.

Thank you very much for reporting this issue; hope it works for you like Nix66 said.

You can try these troubleshooting steps to see if this changes:

- check that the browser and the game are up to date.

- close session.

- clear cache.

- reboot the device.

- log in.

Hope it works 🙏

Thank you and keep enjoying

eloracm

@Nix66 - Glad to hear the development team is aware of the issue. Fortunately, one of the events did finally expire so I'm down to 5 again.

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