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Internet Issues
Level 2
Hi, my app seems to be saying I’m not connected to the internet. I’ve tried turning it off, clearing cache but nothing seems to have worked.
Best Answer
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Hello and welcome to our friendly Community @WizPearson Did you do the whole troubleshooting? log out of the game via your profile - clear the cache (super important!) - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly. Check if you have a strong stable internet connection.
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Answers
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Hello and welcome to our friendly Community @WizPearson Did you do the whole troubleshooting? log out of the game via your profile - clear the cache (super important!) - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly. Check if you have a strong stable internet connection.
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