My teams icon has disappeared

daisyzame

I am.logged in and still get notifications but when i open game my teams is not there

simplyP

Hello @daisyzame first try logout, clear cache, turn off device, and then log back in. 🤞🤞🤞 do you see team icon?? If not, make sure you have at least 2 GB of memory and check for updates. Here is more info on those events

https://community.king.com/en/blog/discussion/234706/where-are-my-extra-challenges

Yosca

Welcome @daisyzame I am sorry to hear you don’t see your team. I suggest you do this: log out of the game via your profile - clear the cache (super important!) - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and have a stable internet connection.

Zozoo

I did all the mentioned steps and still no team no challenge no baking cake.. I had more than 2G space

Zozoo

Please help

Pitty_Kitty

Hello @Zozoo and welcome to Soda community

Did team disappeared or you never had it in the first place?

If you've never had it then it might take sometimes to receive it since some features can be missing in players' game. More info here

Zozoo

I actually tried all this but no response.. Is there any way to restore them

Zozoo

The game still unstable at all, i am still here trying to restore my team and quests?? Any real help or update without reinstall my game and lose all my treats