Is there a way to actually get support for gold bars not being added?

Crazy_cat_lady_1

I was awarded 10 gold bars today. It was 5 at a time. The message approximately read: Not many have completed this many levels. Here are 5 gold bars. But they did not add. How do I get support for this?

Crazy_cat_lady_1

Hey, thanks @Nix66 . I did that but got an automated reply to get help in the community. They didn't give me an option to reply. Any other suggestions?