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Missing all my boosters

Cindy_Maier
Cindy_Maier Posts: 3

Level 1

edited October 2021 in Support

Since Facebook was down yesterday and after it started working again all of my boosters are gone. Boosters such as striped hammers, hammers, the hand and all of the sprinkles, stripes, coloring candy , etc. The only thing I still have are my gold bars. Are you going to get these boosters back for me? It's not right if you don't do anything.

Comments

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited October 2021

    Hi @Cindy_Maier and welcome to Soda community

    I'm sorry to hear this happened. Did you try to log out, clear your browser cache, restart device, log in and pass a level?

    If boosters don't get back then a glitch might have happened, I'm sorry.

    Player Support can offer replacement for boosters purchased but not yet used.

    If you'd like to know more about what error happened in your game and ask for a refund please contact Player Support. Visit profile settings, click "?" Icon and then "purchases and gold bars", scroll down and click "contact us". Fill in the form, (you might need to add your user ID so your game can be located) and send.

    You can find your user ID on facebook here

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